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⚡ Mastering Triggers in Next Plus: The Editor’s Guide to Smarter Workflows

Alex Merkin avatar
Written by Alex Merkin
Updated over a week ago

Why this matters

As an Editor, you hold the keys to how work is executed on the shop floor. Triggers are one of the most powerful tools in your toolbox — but too often, they’re underused. Many organizations stop at the basics: open a form, show a popup, maybe send an email.

This guide is here to change that.

  • Part 1: The 7 must-have triggers every organization should already be using.

  • Part 2: Advanced, role- and industry-specific applications that solve real challenges.

By the end, you’ll be ready to review your existing workflows, identify gaps, and design automation that saves time, reduces risk, and improves traceability.


Part 1: The 7 Triggers Every Organization Needs

1. Error Message (Blocking)

Stop operators from skipping critical data.

  • Use it for: Serial numbers, required measurements, safety checks.

  • Why: It enforces discipline and prevents data gaps that ruin traceability.


2. Open Form (Blocking)

Force structured data collection at the right moment.

  • Use it for: Non-conformance reports, QA inspections, safety confirmations.

  • Why: Ensures compliance without relying on memory or separate systems.


3. Go to Workflow

Chain processes seamlessly.

  • Use it for: Setup → Production → QA → Packaging.

  • Why: Eliminates manual handoffs and keeps operators in the right flow.


4. Set Variable with Formula

Generate smart data automatically.

  • Use it for: Timestamps, lot numbers, dynamic values based on operator input.

  • Why: Reduces manual entry, standardizes data, and makes workflows adaptable.


5. Add/Remove Tag

Track workflow states visually.

  • Use it for: QC Required, Pending Approval, Rework.

  • Why: Makes it easy for managers and operators to filter and understand status at a glance.


6. Send Email / SMS / WhatsApp

Keep people informed in real time.

  • Use it for: Escalations, shift handovers, urgent alerts.

  • Why: Ensures that information moves faster than paper or word of mouth.


7. NPT Operations

Log downtime and incidents automatically.

  • Use it for: Machine stops, operator breaks, changeovers.

  • Why: Provides clean Non-Productive Time data without extra clicks.


💡 Editor’s action: Review your workflows and check — are these 7 already in place? If not, they should be your starting point.


Part 2: Solving Real Problems with Triggers

This section dives deeper into specific challenges by role and industry. Think of these as inspiration for your next round of workflow improvements.


👷 Operators (Shop Floor Execution)

Problem: Operators forget safety steps.

  • Trigger: Show Popup → “⚠️ Verify grounding before continuing.”

Problem: Manual tally sheets for parts.

  • Trigger: Increase Variable → Count parts automatically per batch.

Problem: Defects aren’t reported on time.

  • Trigger: Open Form (Blocking) when a defect is flagged.


✅ QA & Compliance Managers

Problem: Audits fail because records are incomplete.

  • Trigger: Error Message to block missing critical data.

Problem: Non-conformance reports are inconsistent.

  • Trigger: Tag sessions with QC Required + auto-send email to QA lead.

Problem: Dual sign-off required in regulated industries.

  • Trigger: Open Form with electronic signature requirement.


🏭 Production & Maintenance Managers

Problem: Maintenance is reactive, not preventive.

  • Trigger: Create Work Order when runtime exceeds threshold hours.

Problem: Supervisors don’t hear about delays until the end of shift.

  • Trigger: Send SMS/WhatsApp when work order is overdue.

Problem: Downtime reasons are unclear.

  • Trigger: NPT Operation auto-inserts “Machine Jam” when stop event is triggered.


💻 Integrators & IT Teams

Problem: ERP updates lag behind production.

  • Trigger: Webhook to send session completion data instantly.

Problem: Machines and systems don’t talk to each other.

  • Trigger: GPIO to start/stop conveyor belts or light signals.

Problem: Warehouse picking errors.

  • Trigger: Pick to Light → guide operators to the right bin.


🌍 Industry-Specific Use Cases

Food & Beverage

  • HACCP form opens automatically when a temperature is out of safe range.

  • SMS alert to supervisor when a cleaning step is skipped.

Electronics

  • Error Message if torque value is outside tolerance.

  • Tag Rework Required when soldering step fails.

Aerospace / Medical

  • Open Form requiring dual signatures at critical steps.

  • Email audit trail sent to compliance officer at session close.

Automotive

  • Count defective parts automatically when operator flags rework.

  • Trigger downtime log when a station goes idle for more than X minutes.


📝 Next Steps for Editors

  1. Audit your workflows. Which of the 7 must-have triggers are missing?

  2. Map recurring problems. Where do operators make mistakes, or where do managers complain about missing data?

  3. Match problems to triggers. Use the examples above to design practical fixes.

  4. Pilot and expand. Start with one line, prove the value, then scale across the factory.


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